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Frequently Asked Questions

SFP Modules specialises in alternative SFP & GBIC related products which come 100% guaranteed to operate with mainstream branded switches.

All products are supplied by the same international laboratories and ISO 9001 / 14001 manufacturing facilities as used by the big brands you’ll be familiar with. To guarantee quality and operability, all products are built to comply with European Regulations and conform to the MSA Standard (Multi-Source Agreement).

Q. Will the vendor warranty on my switch be affected by using alternative SFP products?
A. No. Although the vendor representative may argue that this is the case, warranties are never affected when using alternative branded SFP products.

Q. Is there any reference to mainstream vendors confirming warranties won’t be affected?
A. Yes. Cisco themselves state: “When a product fault or defect occurs in the network, and Cisco concludes that the fault or defect is not attributable to the use of        third-party memory, cables, GBICs, filters or other non-Cisco components installed by a customer or reseller, Cisco will continue to provide support for the affected product under warranty or covered by a Cisco support program.”

Q. How does the warranty from SFP Modules differ to other vendors?
A. SFP Modules include lifetime warranties across the whole product range, whereas mainstream vendors may only offer up to 12 months.

Q. Would a mainstream vendor SFP provide a greater level of dependability, reliability or longevity?
A. No. It’s a myth perpetuated by many vendors. All SFP Modules products are built to MSA Compliant specifications, guaranteeing they are of the same quality, but at a fraction of the cost.

Q. Could a product from SFP Modules ever impact negatively on my networks performance?
A. No. As SFP Module products are manufactured in same international laboratories and ISO 9001 / 14001 manufacturing facilities as used by the mainstream vendor’s, performance is guaranteed through continual monitoring and testing.

Q. What should I do if a transceiver fails?
A. On the rare occasion your transceivers fails, if you’ve bought your product from direct from SFP Modules you’ll get a free replacement.